Quality Assurance

At Carson Cleaning & Building Solutions, achieving consistent high quality is an integral part of our daily operation. Our process starts with expert instruction for every new cleaner. This rigorous initial training is immediately reinforced by a thorough nightly inspection conducted by the cleaner’s direct supervisor.

The nightly inspection serves as our critical safety net, clearly targeted at checking “the basics” across the entire facility. Supervisors are specifically instructed to inspect their areas of responsibility after work has been completed to guarantee a flawless finish and ensure they catch and correct any errors before the client arrives. We pay particular attention to routes covered by new or recently assigned cleaners, which are checked in their entirety, as well as high-visibility public areas and locations with special requirements. The work of experienced employees is also consistently inspected to maintain the highest standard of service across the board.

We are continuously dedicated to providing superior service because we feel every client deserves that “little bit extra.” To that end, we emphasize flexibility and efficiency, actively discouraging a bureaucratic approach. Our management team drives performance through an ongoing program of professional development and constant re-evaluation. This enables them to originate and implement policies that consistently improve productivity and maximize the effectiveness of our resources, ensuring our quality is always on the rise.

Our Quality Assurance